The Product–Service System Supply Chain Capabilities and Their Impact on Sustainability Performance: A Dynamic Capabilities Approach

In response to competition and other market challenges, many consumer manufacturing companies are offering Product–Service Systems (PSSs) in order improve their sustainability performance. This paper aims examine the relationship between PSS supply chain (SC) capabilities It empirically investigates a framework that hypothesises impact of seven SC on Data were collected from 447 official motorcycle service partners Indonesia analysed using structural equation modelling. The findings reveal innovative delivery sustainable product–service capability positively affect performance, whereas partner development, reflexive control, re-conceptualisation capability. results also validate collaboration knowledge assessment do not directly A contribution this study is use quantitative methods provide empirical evidence can contribute indirectly. broadens utilisation Dynamic Capabilities (DCs) research. guide managers decision-makers implementation required enhance